Jamievgran’s Responsible Sourcing Policy (‘the Policy’) sets out our requirements and some of the practical steps required to comply with Jamievgran’s Ethical Code of Conduct (‘Jamievgran’s Code’).
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OBJECTIVES OF THE POLICY
We want you to have a positive shopping experience and are 100% committed to customer satisfaction. If you are dissatisfied with your purchase / arrives to you damaged / or you are unsatisfied in anyway, we will make every effort to resolved the situation.
Orders placed Monday through Friday (excluding holidays) with Ground Shipping Method will be processed within 1-2 business days once credit card authorization and verification have been obtained, then shipped. Items will ship in 2-3 business days. Orders placed on Saturdays and Sundays will begin processing the following business day. All customers will receive a confirmation email with tracking information when the order has shipped. Orders submitted before 12PM CST with Next Day or Two-Day shipping methods selected will ship the same business day. Orders placed after 12PM CST or Saturday and Sunday will ship the next business day. Next Day or Two-Day Personalized orders may take an additional business day to process.
